Web 2.0 Archive

Working Collaborativley

Working Collaborativley

As part of our Enterprise 2.0 assessment criteria, our team used a number of Web 2.0 tools to help with teamwork collaboration. We started off using email with version control to share documents; however that quickly became too difficult to manage.

Skype
We used Skype for VoIP meetings and decided to also try to share documents through that. However, the same ‘hard to manage’ problem occurred when we were not signed into Skype. We did however continue using Skype for VoIP conferences; which is significantly better than sending emails or even using MSN messenger.

Google Docs
We discovered that the processing, formatting and editing power of Google docs is severely limited in comparison to desktop processing solutions. For this reason, the most attractive aspect of Google Docs (being free of charge) is potentially its free price tag.

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Popularity: 21% [?]

Web 2.0 makes life easier

Web 2.0 makes life easier

A couple of years ago, I was working for a software development company that has many branches in different countries. One of the challenging tasks was writing the documentation for the final products. This task needed the contribution of many developers, designers and teachers to provide manuals for their related work and compile these documents to generate the developer and the end user manual. Without any document management solution the tracking versions and putting the work all together was an utter nightmare.

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Popularity: 20% [?]

Marketing via Facebook

Marketing via Facebook

Every Facebook user noticed the increasing presence of companies in Facebook. It became a common trend for companies to create and maintain fan pages; a new way of marketing that could not be achieved without a giant social network like Facebook and Web 2.0 technologies. An intuitive question to be asked: why companies are putting the time and effort to use Facebook?

Facebook is one of the top ranked websites, which has 150,000,000 active users. This massive number of users made organization worldwide realized that social networks is a very effective communication channel not only to target current customers but also to find potential customers. Feature in Facebook such as page suggestion can be extremely useful to engage more users. Loyal customers play an important role to by providing feedback to the company or inviting their friends to fan pages.

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Popularity: 18% [?]

Is Enterprise 2.0 just a Software implementation?

Is Enterprise 2.0 just a Software implementation?

IT projects are notorious of being difficult to manage and have lower success rates than other projects. There are many reasons for this problem including unclear vision of the project outcome, poor requirement analysis and the communication gap between business and IT. An additional reason for the IT software projects failure is the poor change management. Many organizations such as Nestle learned the hard way, which resulted in the loss of millions of dollars that the implementation of a software package is not about the software only. It’s about managing the change in the organization.

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Popularity: 28% [?]

The Deloitte Experience

The Deloitte Experience

Deloitte is one of largest consulting companies located in 140 countries and employing 165,000 people. In the U.S., Deloitte employs 45,000 people. After the financial crisis, organizations such as Deloitte developed extra concerned about retaining their employees and enhancing the internal workspace. Due to the increasing competition between large firms to accommodate creative and productive workforce, an innovative approach was taken by Deloitte.

After considering different products, the giant consulting firm decided to use Microsoft Office SharePoint Server (MOSS) to host its social networking site. MOSS facilities a number of Web 2.0 application such blog, wikis and multimedia hosting. The notion of this site was to increase collaboration, empower virtual teams and develop additional bonds between employees.

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Popularity: 24% [?]

Google Waves

Google Waves

Recently Google announced a new product called Google Waves, which apparently the re-engineering of the email service. Similar to many technologies Email is getting old and soon these technologies will not be able to fulfil business or personal requirements.

Email has not changed a lot since it was invented about 40 years ago, the irony that we still use the same technology for most of our communication. Google way of innovation is to look at frequently used application and think about it as it is being developed today.

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Popularity: 11% [?]

Perceived business benefits of Web 2.0

Perceived business benefits of Web 2.0

McKinsey Global just published the results of a survey in September 2009 on how companies are benefiting from Web 2.0. Nearly 1,700 executives from around the world, across a range of industries and functional areas, responded to the survey. The responses indicated that Web 2.0 is still on high interest. 69% of the responders reported that their companies gained benefits from Web 2.0.

The survey covered these business areas: Internal processes, Employee use, Partner purposes, Customer purposes, Satisfaction levels, Adoption rates, Who the users are, Key tools and Future Investments. The survey focused on these Web 2.0 tools: Blogs, Mash-ups, Microbloging, Peer to peer, Podcasts, Prediction markets, Rating, RSS, Social networking, Tagging, Video sharing and Wikis.

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Popularity: 49% [?]

How Wikipedia works?

How Wikipedia works?

Wikipedia is a free available encyclopaedia funded by public donations and written by thousands of volunteers from all over the world. It was founded by the Wikimedia foundation, which is a non-profitable organization, established by Jimmy Wales, Larry Sanger and others, to provide a free encyclopaedia. Volunteered staffs manage everything about Wikipedia. In order to empower the use of information, Wikimedia choose a free licensing model. This means that the information available on Wikipedia can copied and redistributed for commercial and non-commercial reasons.

In 2005, Wikipedia had only a single employee, who is the main software developer. The organization structure is chaotic and unlike any other organization. There are no allocated tasks. Instead, tasks are executed by anyone who wants to pitch in. Several organizations struggle to get things done with a controlled organization structure, while Wikipedia manages to be one of the most visited websites on the Internet. When Wikipedia started making news headlines in 2005, even Web 2.0 guru Andrew McAfee predicted that it is going to break down because he know the limited scalability of online communities. In fact an article about skinheads drew his attention to Wikipedia and to Web 2.0.  The important question is how did they manage to be successful?

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Popularity: 22% [?]

Project Management 2.0

Project Management 2.0

Enterprise 2.0 facilitates creative methods of communication. The concept of pushing information instead of pulling in Enterprise 2.0 is unique. On the other hand, communicating effectively with stakeholders and project personnel is key factor for successful project management. Exchanging project messages or updates in a timely fashion is critical. Therefore, communication channels are established early in projects and maintained thought the project course. From there, the concept of Project Management 2.0 emerged.

In a previous post, I cited a definition of Project Management 2.0 as “the natural evolution of project management practices brought by Web 2.0 technologies”. This post will investigate how Web 2.0 tool can be used to in project management.

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Popularity: 39% [?]

How Business Process Management (BPM) and Enterprise 2.0 could meet?

How Business Process Management (BPM) and Enterprise 2.0 could meet?

I was searching for the past two weeks for Enterprise 2.0 success stories.  And since I have a Business Process Management (BPM) background, I could not help myself to extend my search to look for connections between BPM and Enterprise 2.0.  Do they correlate? Or contradict each other?

To prepare the ground for this topic, I will start with a reference to a post by Professor Michael Rosemann of the BPM Research Group of Queensland University of Technology on BPM and Twitter, which was published on the ARIS Community site.  He lists three possible scenarios, where BPM and Enterprise 2.0 can work together:

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Popularity: 56% [?]

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