A couple of years ago, I was working for a software development company that has many branches in different countries. One of the challenging tasks was writing the documentation for the final products. This task needed the contribution of many developers, designers and teachers to provide manuals for their related work and compile these documents to generate the developer and the end user manual. Without any document management solution the tracking versions and putting the work all together was an utter nightmare.
Such a problem exists in many companies, which are not willing to invest in a professional document management solution. Thinking about this problem again, it can be solved easily using Web 2.0 technologies. A simple wiki would allow different participant to maintain their content and ensure that it up to date. It would also make it easy to track the changes of the document and notify all participants if any change occurred on their area of interest by subscribing to that page RSS feed.
This is just a simple example of how simple and free Web 2.0 tool would increase the collaboration, improve the business process and eliminate redundant work.
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